Last updated: 11 June 2026
1. Data controller
The data controller responsible for your personal data is:
- Company: Canarias Property Solutions SL (trading as Canary Islands Estates)
- CIF: B21949185
- Address: Calle Guirre 6, Corralejo 35660, Las Palmas, Spain
- Email: info@canaryislandsestates.es
- Phone: +34 828 717 325
- Website: canaryislandsestates.es
We process personal data in compliance with Regulation (EU) 2016/679 (GDPR) and the Spanish Organic Law 3/2018 on Personal Data Protection and guarantee of digital rights (LOPDGDD).
2. Personal data we collect
Depending on how you interact with us, we may collect the following categories of data:
- Identification and contact data: name, email address, telephone number, postal address.
- Property enquiry data: property reference, message content, preferred language, buying or selling requirements.
- Valuation request data: property type, location, approximate size and related notes.
- Newsletter data: email address and consent record.
- Technical data: IP address, browser type, device information, language preference and cookie consent status (see our cookie policy).
We do not collect special categories of personal data (such as health or biometric data) unless you voluntarily provide them in a message and we need them to respond to your request.
3. How we collect your data
- When you complete a form on our website (contact, property enquiry, valuation request or newsletter).
- When you contact us by email, telephone or WhatsApp.
- When you visit our office in Corralejo.
- When you browse our website (technical and preference data).
4. Purposes and legal basis for processing
| Purpose | Legal basis (GDPR Art. 6) |
|---|---|
| Responding to enquiries and providing estate agency services | Performance of a contract or pre-contractual steps at your request |
| Sending property alerts and marketing communications | Your explicit consent (withdrawable at any time) |
| Managing forms submitted via Netlify | Performance of a contract / legitimate interest in operating our website |
| Storing language and cookie preferences | Your consent / legitimate interest in site functionality |
| Complying with legal obligations (tax, accounting, consumer law) | Legal obligation |
| Defending our legal rights in the event of a dispute | Legitimate interest |
5. How long we keep your data
- Enquiry and contact records: up to 3 years from the last interaction, unless a longer period is required for legal or contractual reasons.
- Client and transaction records: for the duration of the relationship and for the statutory limitation periods applicable in Spain (generally up to 6 years for contractual matters).
- Newsletter subscriptions: until you unsubscribe or withdraw consent.
- Cookie and preference data: as described in our cookie policy.
When data is no longer needed, we securely delete or anonymise it.
6. Who we share your data with
We do not sell your personal data. We may share it only where necessary with:
- Service providers: Netlify (website hosting and form processing), email providers and IT support, bound by data processing agreements where required.
- Property portals and partners: where you instruct us to market a property or where sharing is necessary to fulfil your request (e.g. Idealista, Kyero).
- Professional advisers: lawyers, notaries, mortgage brokers or currency specialists, only with your knowledge or consent.
- Public authorities: where required by law.
Some providers may process data outside the European Economic Area. Where this occurs, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses approved by the European Commission).
7. Your rights
Under the GDPR, you have the right to:
- Access your personal data and obtain a copy.
- Rectify inaccurate or incomplete data.
- Erase your data where legally applicable (“right to be forgotten”).
- Restrict processing in certain circumstances.
- Object to processing based on legitimate interests or for direct marketing.
- Data portability where processing is based on consent or contract and carried out by automated means.
- Withdraw consent at any time, without affecting the lawfulness of processing before withdrawal.
To exercise any of these rights, email info@canaryislandsestates.es with proof of identity. We will respond within one month, as required by law.
You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos — AEPD) at www.aepd.es.
8. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure. These include HTTPS encryption, access controls and secure handling of form submissions.
9. Children
Our services are not directed at children under 16. We do not knowingly collect personal data from minors. If you believe we have done so, please contact us and we will delete the data promptly.
10. Changes to this policy
We may update this privacy policy from time to time. The “last updated” date at the top of this page will be revised accordingly. We encourage you to review this page periodically.
11. Contact
For any questions about this privacy policy or our data practices, please contact us at info@canaryislandsestates.es or write to Canarias Property Solutions SL, Calle Guirre 6, Corralejo 35660, Las Palmas, Spain.